FREQUENTLY ASKED QUESTIONS

Wavejet Rental

How long is a session?

A session is defined as time in the water with a fully charged Wavejet longboard, riding waves, paddling or hanging out until wrist controller shows battery status as red. At that time, you must come out of the water and shut off the power pod. Maximum single session time is 4 hours.
All rentals must be returned by end of business day.
Wavejet provides durable, long lasting power. If you go in the water and leave the jets on continuously, they will run a minimum of 35 minutes. A typical surf session lasts for 60 to 90 minutes,You should get 7-10 of the best, most fun waves you have ever had. Wavejet features a power pod that holds the jet drives and batteries, so we can pop a new power pod in, quick and easy. By using the Wavejet for surfboard rentals, you can get much more action in the same time as with a normal board.

Delivery

How much will my shipping charges be?

Domestic: When placing your order you will receive a domestic shipping quote by entering your destination information. Shipping and any applicable taxes will show on your sub-total prior to confirming your order. International: WaveJet will be in touch with all international customers to set up shipping prior to completion of order.

General

Am I able to remove the pod on the WaveJet and switch it to another board?

Yes, all WaveJet Power Pods are modular parts that are interchangeable and able to fit any WaveJet Ready Board. Additional WaveJet ready boards are for sale in our online store.

What comes with the purchase of a WaveJet System?

With the purchase of a WaveJet System you will receive the following: your WaveJet Ready Board, your WaveJet Power Pod, your Wireless Wrist Controller, your WaveJet Charging Station, your WaveJet toolkit, your WaveJet Owner’s Manual, and a WaveJet Blank Pod which allows you to use the WaveJet as a non-powered board.

How much heavier is a WaveJet than a regular board?

The WaveJet Power Pod adds about 16 lbs to the weight of the board. The pod cavity has specifically been placed on the board so that the pod will sit directly underfoot, and avoid adding drag or interfering with maneuverability or performance.

Can a WaveJet be ridden as if it were a normal board?

Yes, all WaveJet Systems and WaveJet Ready Boards include a WaveJet Blank Pod that allows you to surf without the Power Pod installed. With the Blank Pod popped in, you are still able to go out surfing or paddling while your Power Pod is charging.

Is there a minimum age for WaveJet users?

The WaveJet system is recommended for users at least twelve years of age.

Who do I contact if I have any additional questions about WaveJet?

Contact info@northcountywavejet.com.

Am I able to travel on an airplane with my WaveJet board?

Unfortunately, due to FAA regulations, the lithium ion batteries used in the WaveJet Power Pod are too large to be transported on a passenger airplane. However, you’re always allowed to bring your WaveJet Ready Board on a plane without the Power Pod!

What size boards does WaveJet offer?

Please go to our store page to view our board selection.

Does my purchase of a WaveJet include a warranty?

With the purchase of a WaveJet system, you receive a one year warranty on the WaveJet Power Pod, Wrist Controller, and Charger.

Technical

How long does the battery last on a WaveJet?

A minimum of 400 to 800 cycles, but potentially far greater depending on the use.

How long does the charge last on a WaveJet?

The WaveJet system provides about 35 minutes of continuous run time on a single charge. This equates to 1.5 – 2 hours in the water, on average.

How long does the battery on a WaveJet take to fully charge before use?

From completely drained to fully charged it will take approximately 3.5 hours to charge your Power Pod.

What is the electrical current capabilities of the WaveJet Charger?

The WaveJet charger is rated at 110v to 240v.

When riding the WaveJet, how does one turn it on and off?

The WaveJet Power Pod is powered by a Wireless Wrist Controller which allows you to turn on and off the WaveJet whenever you please. The Wrist Controller also has an automatic dismount function that will disengage the motors if the rider falls off the board and is separated by 10.5 feet.

North Conty Wavejet

Single Board Rental Session

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North Conty Wavejet

2 Board Rental Session

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